Contact Centre
Incident Controller / Multi-Skilled Operator Needed
You may be interested in these similar jobs?
Financial Controller
Juice Recruitment has a fantastic opportunity for a driven and growth-oriented Financial Controller to play a pivotal role in the senior leadership team of this...
£60,000 - £70,000 | Read More
CCTV operators
Bristol
Do you hold a CCTV Operator or SIA License and looking for an office based opportunity with progression opportunities? As a CCTV Operator you will play a crucial role...
£24,984 | Read More
Customer Service Advisor - 12 month FTC
Bath
Do you take pride in delivering great customer service? Are you looking for a role working in a dynamic environment, where you can learn and develop your skills on the...
£23,000 | Read More
Are you ready to take on a pivotal role in managing incidents and ensuring smooth operations? We are looking for an Incident Controller / Multi-Skilled Operator, exclusively for night shifts, offering a salary of £24,984 per annum.
Position- Incident Controller / Multi-Skilled Operator (Nights Only)
Salary- £24,984 per annum
Benefits:
- Competitive salary
- Exclusive night shifts
- Opportunity for skill enhancement and career growth
- Supportive work environment
- Contributory matched pension scheme
Responsibilities:
- Coordinate and manage incidents effectively during night shifts
- Utilize multi-skills to handle various operational tasks
- Monitor and respond to alarms and emergencies promptly
- Communicate with relevant stakeholders and teams to ensure smooth operations
- Maintain accurate records and documentation of incidents and actions taken
- To ensure all alarms received are processed in accordance with the requirements of ACPO and as per SSS client procedures.
Requirements:
- Previous experience in incident management or a related field preferred
- Hold a fully validated Security Licence as issued by the SIA.
- Accurate data input
- Competent in all Microsoft packages
- Multi-skilled with the ability to handle various operational tasks
- Strong decision-making and problem-solving skills
- Excellent communication and interpersonal abilities
- Ability to work autonomously and under pressure
- Due to location and hours you will need to drive or live local to BS14
If you thrive in a fast-paced environment and are passionate about ensuring safety and efficiency during night operations, please apply now.